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Privacy Policy
HomePrivacy Policy

At GoMedia, protecting your privacy is important to us. This Privacy Policy explains who we are, what personal data we collect, how and why we process it, and the rights you have in relation to your information. Our policy is designed to meet the requirements of Lebanese Law on Electronic Transactions and Personal Data, as well as international frameworks such as the European Union’s General Data Protection Regulation (GDPR). As privacy experts note, clear and up‑to‑date policies are legally required and must be written in plain language.

Controller and Contact Details

GoMedia (registered office: [address], Lebanon) is the controller responsible for your personal data. If you have any questions or wish to exercise your rights, please contact us:

Data We Collect

We collect personal data in the following categories:

  • Contact information (such as name, email address, phone number and company name) when you fill out forms, sign up for newsletters or contact us.
  • Marketing preferences and communications (including your consent status and newsletter subscriptions).
  • Website usage data (such as IP address, browser type, pages visited, time spent, referring links and device identifiers) collected via cookies and similar technologies.
  • Content and submissions (such as feedback, inquiries or survey responses).

How We Use Your Data

We process your personal data for the following purposes:

  • Providing our services: to respond to inquiries, deliver requested information, provide marketing services and support our clients.
  • Marketing communications: to send newsletters and promotional messages when you have opted in. You can unsubscribe at any time.
  • Analytics and improvements: to analyze how visitors use our website and services, to measure the effectiveness of campaigns, to develop new services and improve existing ones.
  • Security and fraud prevention: to protect our site and users, detect and prevent malicious activity and comply with legal obligations.
  • Legal compliance: to fulfill obligations under applicable laws and respond to lawful requests.

Legal Basis for Processing

We only process your personal data when we have a legal basis to do so:

  • Consent: when you sign up for our newsletter or agree to receive marketing communications. You can withdraw your consent at any time.
  • Contractual necessity: when processing is necessary to provide our services to you or to take pre‑contractual steps at your request.
  • Legitimate interests: when processing is necessary for our legitimate business interests (for example, to analyze and improve our services), except where such interests are overridden by your rights.
  • Legal obligations: when processing is necessary to comply with our legal or regulatory obligations.

Cookies and Tracking Technologies

We use cookies and similar technologies to collect website usage data. Cookies are small text files stored on your device that help us remember your preferences and understand how you interact with our site. Some cookies are essential for our website to function, while others help us analyze performance, provide functionality or deliver targeted advertising. You can manage or disable cookies via your browser settings; however, this may affect your user experience. For more details, see our Cookie Notice.

Sharing Your Data

We may share your personal data with trusted third parties who support our operations, such as:

  • Service providers: hosting providers, email marketing platforms, analytics providers and payment processors.
  • Business partners and subcontractors: who assist in delivering our services to you.
  • Legal and regulatory authorities: when required by law or court order.

We do not sell your personal data. When transferring data outside Lebanon or the European Economic Area, we take appropriate safeguards, such as standard contractual clauses, to ensure your data is protected.

Data Retention

We retain personal data only for as long as necessary to fulfil the purposes set out in this policy. Factors we consider include: (1) the length of time we have an ongoing relationship with you; (2) legal obligations to retain data; and (3) whether there is any outstanding request by you. Once data is no longer needed, we securely delete or anonymize it.

Your Rights

Under privacy laws, you have various rights, including:

  • Right of access: You can request a copy of the personal data we hold about you.
  • Right to rectification: You can ask us to correct inaccurate or incomplete data.
  • Right to erasure: You can request that we delete your personal data where legally permitted.
  • Right to object or restrict processing: You can object to or restrict how we process your data in certain circumstances.
  • Right to withdraw consent: When processing is based on consent, you can withdraw it at any time.
  • Right to complain: You can lodge a complaint with your local data protection authority if you believe we have violated your rights.

To exercise these rights, please contact us using the details above.

Security Measures

We implement technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration or destruction. These include secure servers, encryption, access controls and staff training.

Children’s Privacy

Our website and services are not directed at children under the age of 16. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us and we will delete it.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on our website with a new effective date. We encourage you to review this policy periodically.

Effective Date

This Privacy Policy is effective as of 1-1-2025.